Sometimes things can go wrong. We want to ensure that you are aware that if this happens, we are there to support you.
If you want to make a complaint there are a number of ways you can contact us.
Our customer complaints procedure is available to view below. This explains exactly what you can expect from us should you feel something isn't right.
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED AGAINST IT. IF YOU ARE THINKING OF CONSOLIDATING EXISTING BORROWING YOU SHOULD BE AWARE THAT YOU MAY BE EXTENDING THE TERMS OF THE DEBT AND INCREASING THE TOTAL AMOUNT YOU WILL REPAY.